Terms and conditions

Please read the terms and conditions described below to ensure that you have an understanding of the rules and regulations of BetVisa. The rules apply to all customers who have an account on the site. Changes may also be made at any time, in which case you will be notified in advance and your consent will be sought. If the changes are not material, there may be no prior notification. Communications from BetVisa will only be received at the email address provided by the customer and only from [email protected].

Customer liabilities

By using our services and products, you agree that:

  • You are 18 years of age or older and may enter into a legally binding agreement with us;
  • You are responsible for accessing this site only where it is lawful to do so and to ensure that it is lawful to do so;
  • When making a payment, you confirm that you are an authorized user of a payment method;
  • You will not place yourself in a position of conflict of interest when interacting with other users;
  • All actions are performed by you as an individual;
  • You are responsible for losses;
  • You must not use the platform in bad faith. Use of the service is only authorized for lawful purposes;
  • You place payments in good faith (you cannot cancel them);
  • When placing bets, do not use information obtained in violation of laws;
  • Always act in good faith towards the company.

Registration

Before proceeding with registration, clients should be aware and agree to the following clauses:

  • You may be refused registration without explanation;
  • You must accept these terms and conditions when registering;
  • KYC (“Know Your Customer”) form may require you to confirm your identity. The information must be accurate, otherwise, your account may be closed;
  • It is your responsibility to ensure the security of your email address;
  • You can only register one account, otherwise, all your accounts will be closed;
  • All passwords must be kept confidential. Log out of your account after each session;
  • If your account has been hacked, please email [email protected] from the address registered on the site, personal information may be required for clarification;
  • No information can be shared with third parties;
  • The account will function in the currency you choose.

Restricted countries

Services are not available to anyone under 18 years of age or unable to enter into a legally binding agreement. You may not transfer or sell your account to third parties, and you may not transfer funds to other members. It is prohibited to use the platform in the following countries: Afghanistan, Australia, Denmark, Estonia, Ethiopia, France and other French territories, Hong Kong, Iran, Iraq, Italy, Jordan, Kuwait, North Korea, Pakistan, Philippines, Cambodia, Spain, Syria, Turkey, USA or Yemen.

Privacy

The following clauses apply to the privacy of users:

  • All information provided by us is protected and will be treated according to the terms and conditions and privacy policy;
  • The identity of those who use the BetVisa service will not be disclosed unless required to do so by competent authorities;
  • Information collected during registration about customers is stored on our database and may be transferred outside the European Economic Area (EEA) by our Privacy Policy.

Your account

The following clauses apply to your account:

  • To register an account, you must provide accurate information on the BetVisa website during registration;
  • We may stop or close the account without always notifying to ensure the fairness of the service;
  • If the account is suspended, all funds will be refunded;
  • You can cancel, limit, or refuse any bet for any reason. We can cancel your bets for non-compliance with these conditions;
  • You can set limits by making a request to [email protected] from a registered address.

Deposit and withdrawal of funds

Clients should be aware that:

  • You can deposit funds to the account in any way presented to you;
  • Deposits in other currencies will be converted at the daily exchange rate;
  • Read more about the commission here: https://www.betvisa.com/account#deposit;
  • Withdrawals are allowed within the maximum amounts indicated on the website;
  • Before withdrawal (at other times), we have the right to request documents to confirm your identity;
  • Input and output are carried out by a third-party solution;
  • Make payments in good faith and do not cancel them;
  • We reserve the right to use third-party electronic payment systems or commercial banks to process payments.;
  • All transactions can be verified for security.

Errors

Punters should be aware that:

  • In case of an error or malfunction, or if the system shuts down, all bets are cancelled;
  • In case of an error or overpayment, we will restore or adjust your account balance to fix the problem.;
  • We can shorten, cancel, or delete any unfinished drawing if an error has occurred.

Messages and notifications

Send all messages and notifications to [email protected]. The response will be sent to your registered address or posted on the website. Please send notifications in writing in English.

Issues beyond our control

Any failure or delay is beyond our control. We reserve the right to cancel or suspend the provision of the service without any liability in such a case.

Responsibility

We intend to reimburse you for any reasonable loss or damage in case of non-fulfilment of our obligations, except for violations of legal obligations:

  • Your fault;
  • A third party that is not related to our fulfilment of the conditions;
  • Any other situation that we could not have foreseen.

If BetVisa is responsible for any event, the total liability should not exceed the amount of your bets you placed through your account.

Fraud

Any client who commits fraudulent activities will be sanctioned. If suspicions arise, your payments will be withheld. You are responsible for all losses incurred as a result of fraud.

Intellectual property

All users of the site must acknowledge that:

  • The BetVisa name and logo are trademarks. Unauthorized use of our trademarks and logos may result in legal action;
  • Unauthorized use of the URL www.betvisa.com is forbidden. It is forbidden to sell your status update;
  • Our licensors expressly reserve all rights, licenses, titles, and interests concerning the Systems and trademarks;
  • Monitoring or copying of web pages or content within the Service is prohibited.

Your licence

You may not modify, publish, transmit, resell, reproduce, upload, post, distribute, perform, display, create derivative works, or in any other way use the service and any content or software on it. Failure to comply with this clause may also result in infringement of our intellectual property or the rights of third parties, which will result in liability.

Your behaviour and safety

Any behaviour with the content is strictly prohibited. Failure to do so may result in your account being deleted. Another Customer or a third party may sue you. This includes use for:

  • Disseminating false, illegal information;
  • Committing any illegal or unlawful activity;
  • Posting or creating content that is harmful, threatening, abusive, offensive, vulgar, and so on;
  • Posting or creating content that violates copyrights, trademarks, and intellectual property;
  • Creating cheats, mods, hacks, or other software that alters or collects information from the service;
  • Engaging in any activity that may mislead another user;
  • Sending mass and unsolicited advertising;
  • Creating other people’s profiles, impersonating another person.

Please contact us if you become aware of service misuse by another customer or anyone else.

Links to other websites

Links on the Service may lead to third-party websites that we do not control. We are not responsible for their availability, accuracy, completeness, accessibility, or usefulness. Therefore, please review the privacy policies and terms of use of these sites.

Self-exclusion

If you think you are at risk of, or already have a gambling problem consider self-exclusion. This will prevent you from gambling on BetVisa for 6 months, 1, 2, or 5 years, or permanently. However, you will be able to log into your account and withdraw funds. Contact [email protected] to get help with self-exclusion.

Complaints

If you have any questions or concerns, you may contact our Customer Service Department by e-mail at [email protected]. We have no liability to you. The customer may file a complaint with the authorities if all efforts to resolve the dispute are unsuccessful.

Account registration and security

All customers must comply with the rules when registering and maintaining their accounts:

  • Do not create accounts for others or provide false personal information;
  • Do not use your profile for commercial gain;
  • We reserve the right to remove or reinstate nicknames that do not fit your account.

Assignment and severability

No rights and obligations may be assigned without our prior written consent. Your rights and obligations may be assigned without your consent.

Breach of these terms and conditions

Any breach of these terms may result in suspension or termination of your account. However, you will be notified promptly of any such action.

Governing law and jurisdiction

All aspects of the agreement shall be governed only per the laws of Curaçao. Complaints, disputes, and other matters will be settled by arbitration in Curaçao. The place of arbitration will be Curaçao.

Acceptance of the terms and conditions

You at this moment accept that you have read, understood, and are willing to comply with the above terms and conditions.